Following a successful trial in June, Edinburgh Airport has purchased wheelAIR cooling backrest cushions from Edinburgh-based mobility dealer FastAid Products for customers to use whilst in the airport.

Working with OmniServ, an airline and airport assistance services provider, Edinburgh Airport seeks to improve the experience for passengers requiring special assistance and is the first airport to purchase the wheelAIR.

Feedback from the trial revealed that passengers found the wheelAIR to significantly improve their airport experience because of the extra comfort provided.

Advertisement | Continue story below

Tracey Scott, Training and HR Advisor at OmniServ, said: “Listening to passengers’ feedback is very important to us at OmniServ and the feedback from the wheelAIR trial certainly exceeded expectations.

“It is clear that this product is going to be life-changing for so many wheelchair users.”

Designed in 2015, the wheelAIR uses inbuilt fan technology to cool individual’s backs and reduce core temperatures by taking away excess heat and moisture. The cushion also offers users extra support.

Corien Staels, Managing Director of wheelAIR, commented: “We have embraced the opportunity to work with Fast Aid, Edinburgh Airport and OnmiServ on this project.

“We want to keep the conversation on accessible travel active, as well as make sure wheelchair using passengers have the most comfortable airport experience possible.

“We look forward to helping other airports and solution providers follow their lead.”

Over 2,000 mobility professionals stay informed about the latest industry news & jobs with THIIS. Do you?
We hate spam. Your email address will not be sold or shared with anyone else.