New community care partnership set up to improve health and care outcomes in Cornwall
Community care service Corserv Care is partnering up with the technology firm 2iC-Care to offer a discreet solution that will help service users in Cornwall spot the changes that suggest their health could be deteriorating.
The partnership hopes to combine the experience and expertise of both organisations to improve health and care outcomes for service users using the 2iC-Care’s Andi service.
Alison Waller, Managing Director of Corserv Care, commented: “If we keep doing the same things, we will not meet the demand coming through the system.
“We need to think innovatively about how we can utilise technology to complement and enhance the care and support we’re offering to people.”
Andi is a technology enabled care solution that care providers can instruct to inform them of changes such as changes to the service users health or the service user being in an unsafe environment.
2iC-Care states that sharing relevant information with the right people in the service user’s care network, at the right time can kickstart the proactive care processes.
Alison adds that Andi’s interoperability will “enable Corserv Care to be very clear about the care and support requirements of individuals and give much more comprehensive assessment data so that Corserv Care can ensure we’re actually putting the right care package and support in place.”
Across Cornwall, demand for care is growing and increasing in complexity but the county is struggling to recruit the workforce and source additional funding to meet this demand.
The current reactive care approach is expensive for both adult social care and health services and a shift toward preventative care is a key to improve outcomes and manage cost.
Corserv Care will use Andi to spot opportunities for early intervention so they can prevent health and care crises for individuals and reduce reactive care costs.
“If you prevent either a hospital admission, or a deterioration of need, then you know you are making overall savings in the system and protecting the quality of life of the individual, which is the primary focus,” Alison continued.
Additionally, Corserv Care intend for the rollout of Andi to help them to attract a wider adult social care workforce by making their services more exciting to prospective employees.
Corserv Care want to be “trailblazers”, offering a unique selling point not only to service users but to the future workforce to be an employer of choice, and Andi, Alison says, is the key to achieving this, providing assurance to service users, their families and their carers.
Corserv Care will use Andi’s interoperability and flexibility to complement and enhance its care offering to adapt to increasing pressure, without compromising care quality.
Digital care technology is fast becoming a vital tool in improving health outcomes nationwide. Data from Suffolk County Council recently revealed how its Cassius digital care service is significantly enhancing the quality of life of its users and supporting them at home.
