Medequip issues alert on new telephone scam preying on community equipment users
Community equipment services company Medequip has been increasingly concerned about reports of scam phone calls to users of community equipment.
The scammers have reportedly been telling people that they have to provide their bank account details in order to receive the equipment that has been prescribed to them by a health or social care professional.
Items such as hospital beds at home, toileting aids, bath lifts, rise and recline chairs and other assistive equipment necessary to keep people safe and independent in their own homes are provided by the NHS and local councils though Medequip and are totally free of charge to the user.
The callers have nothing whatsoever to do with Medequip. Its spokesperson commented: “Medequip would like to remind their service users and others that they should never give out their bank details, their PIN numbers or transfer money. Medequip will never request these details.
“The calls identified so far have been focused around the London area, but Medequip would like to alert all service users across the country to the constant danger of scam calls from unscrupulous fraudsters.”
News about the phone scam will come as a warning to other community equipment suppliers in the sector and the need to remind customers to be vigilant.