30 million homecare visits supported by Birdie technology in 2023
Home healthcare tech platform Birdie has released its annual Year in Review for 2023. Created using data from Birdie’s own system, the Year in Review report paints a picture of an organisation growing fast to help a wide range of providers deliver domiciliary care in 2023.
The all-in-one solution helps domiciliary care providers across the UK go digital and move away from legacy or paper based systems. The report reveals that this has led to agencies collectively saving 353,090 hours, or 14,712 days, on care planning in 2023.
Birdie’s platform already helps digitally manage payrolls, shift scheduling, customer analytics, billing, incident monitoring, insight sharing, visit and task organisation, and also provides auditing tools that align with the UK’s Care Quality Commission standards.
This year has seen Birdie take provider feedback and respond in kind, with 123 new features added. This includes Birdie’s Messaging Centre, which allows care managers to instantly communicate, coordinate and audit all their messages to care professionals from one place.
With downloads of Birdie’s app increasing by 184% in 2023 since last year, the home health technology platform has been able to collect over 1.5 billion data points on care recipient wellbeing in 2023.
This insight helps equip care professionals with deeper insights into a care recipient’s health and well-being, helping them feel more confident and to make more informed decisions.
In addition to providing quality insight, Birdie enables care professionals to respond quickly to medication alerts, with 7.5 million alerts resolved in 48 hours in 2023 – helping prevent further health complications for care recipients.
Max Parmentier, CEO and Co-Founder of Birdie, said: “The social care sector continues to improve the lives of millions of older people across the UK through providing essential care. At Birdie, we are inspired by the achievements of the sector and will do our best to empower the whole care circle to deliver outstanding care.
It will ‘take a village’ to make ageing a period of life to be not just tolerated, but celebrated. As such, 2024 will see us continuing to work in step with our partners to deliver new features, functionalities and resources that support them in providing the highest-quality care and fundamentally transforming the process of ageing.”
The full Year in Review report was shared across Birdie’s LinkedIn, Facebook and Instagram channels – with personalised reports going out to providers earlier in December.
These personalised reports helped providers see the impact they have had in 2023, and included metrics such as number of hours delivered and number of care recipients taken on.
Care professionals also received a personalised round-up of their 2023, helping them see the incredible positive impact they have had for those they care for.
