Telecare review reveals service users to increase by 10 per cent over the next three years
The Digital Office for Scottish Local Government has published findings from FarrPoint’s new report on the National Telecare Landscape Review.
The National Telecare Landscape Review covers 32 local authorities in Scotland.
Commissioned by The Scottish Government, COSLA and Digital Office, the study expands the view of Scotland’s telecare services by incorporating housing sector data for the first time, offering a more complete picture of telecare delivery across the country.
This comprehensive study delivers critical insights into the current state of telecare across Scotland and aims to provide a clear and detailed overview of telecare services across Scotland, capturing the processes, workforce, and data underpinning these vital services.
Data for the review was collected through detailed questionnaires sent to Telecare Service Providers and in-depth interviews conducted between July and December 2023. This collaborative effort has been made possible thanks to the invaluable contributions of organisations and individuals across Scotland.
The study collected a large amount of data on telecare services and how they are delivered, noting that there are 141,918 telecare service users in Scotland.
Findings have revealed telecare service providers expect the amount of service users to increase by 10 per cent over the next three years, and only one telecare provider currently uses assistive technology, while 50 per cent of providers have made plans to introduce assistive technologies.
The figures below provide a summary of some of the key findings of the Landscape Review.
The UK Government recently reached a “landmark” agreement with the telecoms industry that is designed to better protect personal alarm users during the switch from analogue to digital landlines.
