CMA to “get tough” on companies flouting consumer rights amid cancellations & refunds concerns
The Competition and Markets Authority (CMA) has launched a programme of work to investigate reports…
CTSI launches new government-backed care home complaints guide
The Chartered Trading Standards Institute (CTSI) has launched a new complaints guidebook for the UK…
What mobility companies should do with negative online reviews
Advice relating to online reviews is regularly focused on how to gain good feedback through…