State of Ageing report reveals 110 million volunteer hours have been lost since the pandemic
New data from the Centre for Ageing Better has led to a call for action to remove barriers that will enable more older people to volunteer following a major drop in older-volunteer engagement.
A post-pandemic slump in volunteering has seen in excess of one million older people stopping volunteering regularly in England, the new analysis reveals.
While age groups above 50 still have among the highest rates of volunteering, levels of volunteering among these age groups have not recovered since the end of the pandemic, the latest chapter from the State of Ageing 2025 report reveals.
The post-pandemic slump has led to 1.16 million fewer people aged 50 and over doing formal volunteering, which includes giving unpaid help through groups, clubs and organisations, at least once a month in 2024 compared with 2019.
Centre for Ageing Better there are 632,000 fewer people aged 50 and over doing informal volunteering, which includes helping people who are not relatives such as shopping for a neighbour, at least once a month.
This slump equates to more than 110 million lost formal volunteering hours per year since the pandemic and the resultant lost economic value per year could be as high as £4 billion, the Centre for Ageing Better adds.
While COVID restrictions directly stopped some older people from volunteering, health problems or old age are more common reasons cited by older people as well as not having enough time due to changing home or work circumstances, which the Centre for Ageing Better says indicates that the cost-of-living crisis has potentially had a big impact on volunteering rates.
Dr Carole Easton OBE, Chief Executive at the Centre for Ageing Better, said: “The scale of the post-pandemic slump in older people volunteering is hugely concerning and should serve as a wake-up call. The country is missing out on a huge thrust of people power, to the significant detriment of those who want to volunteer but currently don’t, and the countless communities and individuals who stand to benefit from volunteer work.
“The data shows that only one in eight older people, who stopped volunteering in the last five years, cited Covid restrictions as the reason. Twice this number said they stopped because of lacking time due to changing home or work circumstances. This could indicate how the cost-of-living crisis has potentially continued to restrict volunteering by creating time pressures for people in their 50s and 60s.
“Older people in England play a vital, and often underappreciated, role in society, including through volunteering, caring and civic participation. But it is clear that there are significant barriers, including ageism and inequality, digital exclusion and cutbacks, that are severely curtailing older people’s ability to contribute.
“We need every local authority in the country to become an age-friendly community in order to ensure that the planning and design of our communities help people to age well and contribute for as long as possible.”
The newly-published Society chapter of the State of Ageing 2025 report reveals that people aged 65 to 74 are still the age group most likely to volunteer. But the rate of regular formal volunteering among this age group fell from 31 per cent pre-pandemic to 22 per cent in 2020/21, and recovered by only one percentage point since.
Before the pandemic, 23 per cent of people aged 50 to 64 volunteered formally at least once a month. This has now fallen to 16 per cent.
Among people aged 75 and over, 21 per cent volunteer formally at least once a month compared with 25 per cent in 2019/20.
In 2023/24, rates of regular informal volunteering fell to their lowest for at least eight years.
While there was an initial spike in regular informal volunteering during the pandemic for most older age groups, rates have continued to fall since, for the population as a whole and for all age groups aged 50 and over.
As part of the research for the State of Ageing 2025 report, we with community groups in Knowsley and Middlesborough to understand their experiences of ageing.
A woman in her sixties from Knowsley, who did not wish to be named, articulated the benefits of the volunteering work she carried out: “Organising social events in the extra care scheme takes my mind off things that are going on in my own life… I need that break. I know that sounds awful, but when you’re looking after someone who’s seriously ill, it’s hard work, and I needed to be myself again.”
Aideen Young, Senior Evidence Manager for Research, Impact and Voice at the Centre for Ageing Better, said: “Our analysis of the State of Ageing shows clearly the impact that inequalities play in reducing an older person’s prospects of volunteering. Poor health, accumulated over a life of inequality, is a much greater barrier to civic participation in the country’s poorest areas than it is in the most prosperous.
“Volunteering can deliver meaningful and impactful benefits to individual recipients and to their communities. But it also provides improved wellbeing and sense of purpose for those who volunteer. And that is why we need any barriers to volunteering removed.
“Organisations that offer volunteering opportunities have a role to play in tackling the barriers that might be stopping older people from volunteering. Organisations should be taking time to listen to their volunteers to understand what the barriers are, understand how the framing of volunteering opportunities might be encouraging or discouraging involvement, support volunteers to have a greater role in shaping how they volunteer, being flexible with the opportunities to participate and engage with groups who currently don’t volunteer to understand what might help them to.”
The State of Ageing 2025 report also found that the 24 per cent white people aged 50 and over in the country’s least deprived areas are twice as likely to carry out formal volunteering on a regular basis compared to those living in the most deprived areas at 11 per cent.
In contrast, for older people from minoritised ethnic backgrounds, there is little difference in formal volunteering rates between those living in the most deprived areas of the country, at 15 per cent, and those living in the least deprived areas at 18 per cent.
The report also found that 24 per cent people aged 50 and over living in rural areas are more likely to volunteer formally at least once a month than people in urban areas at 18 per cent, but rates of informal volunteering are very similar at 27 per cent in rural in comparison to 26 per cent in urban.
21 per cent of non-disabled people aged 50 and over were found to be more likely to volunteer formally at least monthly than the 17 per cent of disabled people, but rates of informal volunteering were found to be very similar, 26 per cent for non-disabled people compared to 27 per cent for disabled people.
36 per cent of people aged 50 to 64 living in the most deprived areas are more likely than people in the least deprived areas, at 32 per cent, to say they volunteer because the cause is important to them, because it’s part of their philosophy, 27 per cent compared to 22 per cent, or because it’s part of their religious belief at 17 per cent in comparison to nine per cent.
Additionally, the report revealed 34 per cent of people aged 50 to 64 living in the least deprived areas are more likely than 27 per cent of people in the most deprived areas to say they volunteer because they have spare time, because it gives them a chance to use existing skills, at 24 per cent compared to 19 per cent, and because the volunteering was connected with the needs of family or friends at 21 per cent in comparison to 16 per cent.
Among people aged 50 to 64, those living in the least deprived areas are more likely at 61 per cent than those in the most deprived areas to give work commitments at 49 per cent, and having other things to do with their time, at 39 per cent compared to 25 per cent, as reasons why they don’t volunteer regularly.
Finally, it found that 24 per cent of people living in the most deprived areas are more likely than the six per cent of those in the least deprived areas to say they have an illness or disability that prevents them from volunteering at least once a month, this is the case for both people aged 50 to 64, at 34 per cent, and people aged 65 and over at 18 per cent.
The Centre for Ageing Better recently launched a report calling for new policy and practice to improve support for disabled people and people with long-term health conditions in their 50s and 60s to find and stay in work.
