Snowdrop expands offering in the West Midlands with engineering division launch
Snowdrop Independent Living has formed a new engineering department in the West Midlands, confirming it will start with stairlift installations before gradually expanding into more bespoke services.
Founded in 1999 by Peter O’Shea, Snowdrop Independent Living developed a single showroom in Pembrokeshire to three branches operating across South Wales by 2019.
In April last year, the mobility retailer and installer of access equipment completed an MBO, led by new MD David Morgan and Chairman Kevin Bounds alongside the existing management team.
Since then, Snowdrop has seen a flurry of activity, including taking on three new stores in the West Midlands just weeks before the coronavirus lockdown.
Not resting on its laurels, the growing retailer has now set-up its new engineering department, expanding its offering in the competitive region.
According to the company, the division will provide its new branches in Wolverhampton, Brierley Hill and Hall Green with access to the same level of engineering expertise as it currently boasts in South Wales.
Cliff Payne, Regional Area Manager of Snowdrop Independent Living, commented: “The new engineering division will be a valuable addition to Snowdrop Independent Living.
“Engineers Rob and Nigel have both recently joined the Snowdrop team, bringing with them a wealth of experience. They not only have great technical abilities, but they also have a proven track record on building a great rapport with all who meet them, and are passionate about delivering great customer service.”
Having remained open during lockdown, Snowdrop says it built a strong relationship with communities who needed its assistance during the period, leading it to recognise the need for an engineering capability in the region.
“With the addition of Nigel and Rob, we now have the fantastic opportunity to offer our customers a gradual rollout of additional services, starting with stairlift installation of both straight and curved along with servicing, repair and breakdown cover,” added Cliff.
“As Snowdrop move forward with the engineering programme, the department will expand its offering to include more bespoke services such as ceiling hoists and lifts.”
Recently, THIIS caught up with David Morgan, Managing Director of Snowdrop, in the October issue of the magazine to discover more about the 18 hectic months since its MBO and the company’s future ambitions in the sector – read the October issue here.
