ShopMobility UK launches accessible website to engage with customers and scheme members
Non-profit organisation, ShopMobility UK, a nationwide network of centres which hires out mobility equipment to the public, has launched a new website that has been designed to provide for easier access to information and its membership services.
The new ShopMobility UK now reflects the modern approach of the scheme supported by clear, easy-to-understand information which explains the service alongside a simple ShopMobility centre locator. There is also a trade login area for scheme members so they can access useful resources.
A topical news section on the website provides an opportunity for centres to share their updates and learn from other scheme members. This engaging content is being supported by managed social media aimed at service users and centre managers – focused on increasing awareness of services through a collective approach.
ShopMobility UK recently become part of Driving Mobility – the nationwide charity, supported by the Department for Transport, which accredits assisted driving and mobility assessments centres so elderly and disabled people can gain or retain independence.
The new leadership led to a ShopMobility rebrand and reinvigoration of its equipment loan services across the UK. Part of its new communication strategy to service users and centre managers involved the development of a new website.
Edward Trewhella, Driving Mobility CEO, said: “It has been exciting times for service users and scheme members since we evolved from The National Federation of ShopMobility (NFSUK).
“Now known as ShopMobility UK, we are delighted to see renewed enthusiasm from our scheme members as they embrace change and work closely with our dedicated national coordinator.
“The new streamlined website perfectly reflects our rejuvenated approach and I would encourage all with an interest in accessibility and personal mobility, to engage with us and share our news.”
Most ShopMobility centres hire equipment such as manual wheelchairs, powered wheelchairs and mobility scooters to people with restricted mobility or walking difficulties. Hire services are low cost or sometimes free to all ages of people looking to access shops and leisure facilities.
