Ross Care
Paul Woodall, Operations Manager for Ross Care (right) with workshop and field service engineers.

A major provider of wheelchair services and mobility equipment on behalf of the NHS and local authorities, Ross Care has launched the new Community Equipment Service for Cheshire, having been awarded the contract in December 2021.

The service is commissioned by Cheshire East Council, Cheshire West Council and Cheshire Clinical Commissioning Group for a period of four years with potential to extend for a further two.

For the first time, Cheshire Integrated Community Equipment Service brings together equipment provision for both Cheshire West and East into one operation.

The service’s goal is to support the local ambition to ‘Enable More Adults to Live Longer, Happier and More Healthy Lives’ and utilises the provision of equipment to achieve outcomes including enabling people to be supported in their own home, reducing hospital & care home admissions and more.

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It is being facilitated through the set-up of Ross Care’s new Winsford service centre which houses local administration and an equipment recycling operation.

Additionally, the centre offers a click and collect point for local residents and a meeting space for professionals across the region.

Ross Care has confirmed that it will continue to invest in the area through creating skills and employment development and employment opportunities.

Paul Woodall, Operations Manager comments “There has been a lot of work preparing for the launch, however it’s been a great opportunity to connect with representatives of the local teams and to get to know them.

“The first few days have been a real success with prescribers already being complementary of the bespoke ordering system and service delivery.

“We are confident that through our partnership we will see the service go from strength to strength.”

A major provider of wheelchair services and mobility equipment on behalf of the NHS and local authorities, Ross Care currently provides delivery, collection, repair and maintenance to over 100,000 service users across the North of England, Midlands, Suffolk and North Wales.

In recent years Ross Care has successfully incorporated the management of clinical assessment services into their operations, which currently serves five clinically commissioned regions.

Ross Care provide a variety of Integrated Community Equipment Services for 12 authorities that cover greater Manchester, The Northwest, Shropshire and Cheshire.

The scale of the company consists of over 300 employees staffing 19 locations with an additional 5 retail outlets.

Ross Care became a part of the Millbrook Group in February 2021 which extended the combined service to 45 service centres nationwide with 1,200 colleagues supporting the delivery of over 70 contracts.

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