Precision Rehab issues safety announcement for service, repairs, sales and delivery
As of Wednesday, 18th of March, Precision Rehab is still open but will be implementing a number of measures to help protect its customers and staff amid the escalating Coronavirus pandemic.
The COVID-19 outbreak has led to disruption across almost all aspects of daily life, with individuals being advised to practice social distancing, over-70s being advised to self-isolate for the next four months and schools closing on Friday.
Commenting on the ways in which the company is trying to minimise risk during these uncertain times, Precision Rehab Director Matthew James explained: “We have been closely monitoring the latest government guidelines regarding COVID-19.
“If any customers or their family members are showing any symptoms we would ask you to please contact us to rearrange your appointment as soon as possible.”
The powerchair specialist has assured it will also be minimising contact between staff and customers to reduce the risk of spreading the virus.
In addition to its usual services, Precision Rehab will be introducing a number of new measures to ensure the safety of both its employees and customers.
New services include:
- Contactless services: The Precision Rehab team will call the customer on arrival, the customer can then put the product outside their property and the work will be completed externally. Once completed, the Precision Rehab team will call and wait away from the property for the product to be collected from outside.
- Parts delivery service: For certain products, the powerchair specialist can either send parts directly from the supplier or alternatively ship products from its facility using a courier service.
- Phone consultation: Customers can have a phone consultation for advice on all aspects of their product including servicing, repairs, sales and general guidance.
The mobility supplier will also provide disposable gloves and hand gel for staff. These will be changed between each customer and all demonstration equipment will be disinfected before and after each appointment.
In its official statement, Precision Rehab concluded: “As a company we have maximised our safety measures including; government recommended hand sanitiser, disposable gloves, masks and disinfectant wipes.
“We will continue to monitor the situation and follow any advice from the government and endeavour to do what is best for everyone. Please monitor our website and Facebook to keep up to date with developments.
“If you have any queries, please call the head office on 01256 300111or email: Info@precisionrehab.co.uk”https://thiis.co.uk/precision-rehab-issues-safety-announcement-for-service-repairs-sales-and-delivery/https://i0.wp.com/thiis.co.uk/wp-content/uploads/2020/03/DSC_0570.jpg?fit=900%2C600&ssl=1https://i0.wp.com/thiis.co.uk/wp-content/uploads/2020/03/DSC_0570.jpg?resize=150%2C150&ssl=1Coronavirus NewsCOVID-19 Trade NewsNewsroomRetailer NewsSupplier NewsTrade Newscoronavirus,COVID-19,mobility supplier,powerchair,powered wheelchair,Precision RehabAs of Wednesday, 18th of March, Precision Rehab is still open but will be implementing a number of measures to help protect its customers and staff amid the escalating Coronavirus pandemic.The COVID-19 outbreak has led to disruption across almost all aspects of daily life, with individuals being advised to...Sarah SarsbySarah Sarsbysarah@thiis.co.ukAdministratorTHIIS Magazine