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One of the major Integrated Community Equipment Service (ICES) providers, NRS Healthcare, in partnership with the NHS and West Sussex County Council, has celebrated its first year supporting people in the community to live independent lives through Technology Enabled Care (TEC).

When awarding the contract, West Sussex County Council (WSCC) and the Clinical Commissioning Group (CCG) were looking for an innovation and development partner who would help realise all the benefits they were looking for from a progressive technology enabled care service.

During the first year of the contract, the NRS team stated that it worked at improving outcomes for over 3,000 people in West Sussex including helping people to be discharged from hospital more quickly, helping people to maintain independence and stay in their own homes or continue to get out and about.

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NRS Healthcare also stated that it held a virtual event where it heard from service users and their families, as well as running a small awards presentation to recognise those people who have helped deliver the first year’s accomplishments in such challenging times.

NRS, WSCC and the NHS have confirmed that it is looking to the future and will be working on a number of projects to review how new cohorts of people living in West Sussex can be helped by the service, including how technology can help them.

Sue Tivey, Senior Contracts Officer at West Sussex County Council and commissioner of the TECS contract, commented: “We genuinely wanted to celebrate the first anniversary of our TEC service because so many people, teams and organisations have worked together during an extremely difficult time to deliver technology to our customers.

“In particular, our TEC Champions have been crucial in getting the service off the ground and in helping solve challenges as they arose.

“NRS, as our developmental partner, have used digital technology from day one and introduced new and exciting TEC for our customers.

“Our expectation is that the mutual respect and partnership will grow over the term of the contract to everyone’s advantage but particularly for our customers.”

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https://i0.wp.com/thiis.co.uk/wp-content/uploads/2018/12/NRS-Healthcare-e1608025969176.jpg?fit=900%2C600&ssl=1https://i0.wp.com/thiis.co.uk/wp-content/uploads/2018/12/NRS-Healthcare-e1608025969176.jpg?resize=150%2C150&ssl=1Liane McIvorNewsroomSupplier NewsTrade Newsacessible,equipment,ICES,Mobility,NRS Healthcare,TECSOne of the major Integrated Community Equipment Service (ICES) providers, NRS Healthcare, in partnership with the NHS and West Sussex County Council, has celebrated its first year supporting people in the community to live independent lives through Technology Enabled Care (TEC). When awarding the contract, West Sussex County Council (WSCC)...News, views & products for mobility, access and independent living professionals