NEC adopts Cleen’s dashboard feature to ensure new Changing Places facility remains gleaming
Having recently launched its second Changing Places facility in its Piazza, the NEC is now using Cleen’s washroom management tool to ensure the vital disabled toilet remains in tip-top condition.
Developed by The Hygiene Services Group (HSG), Cleen is the UK’s first review app and management tool designed for washroom users to highlight issues and washroom service providers to identify and address concerns.
In July 2019, HSG confirmed it was collaborating with the Changing Places Consortium, creating a special area on the Cleen app for users to leave reviews of Changing Places toilets.
The special toilets contain more space and equipment needed for disabled people with additional needs to use the toilet in dignity when out.
Working with HSG, the NEC now has its own Cleen Dashboard, enabling the large events and exhibition space to gain immediate access to reviews made on the Cleen app and notify the NEC of any issues so rapid action can be taken.
Steve Cartmell, Group FM Contract Support Manager said: “We are committed to providing all our customers with the very best experience possible. The Cleen app and the introduction of another Changing Places facility will further enhance our offer to visitors and ensure that they can alert us if there are any issues we need to deal with quickly.
“We believe in setting and maintaining the highest standards across our venue and this is another example of how we are always striving to exceed customer expectations.”
Launched in 2018 and free to download on Apple and Android, the Cleen app allows washroom users to log reviews of washrooms, good or bad, and even allow people to upload photographs to support the review. These can then be viewed by other Cleen App community.
Discussing the collaboration with Changing Places Consortium back in July 2019, Simon Rice, Managing Director of HSG, commented: “Everyone deserves access to clean, safe and accessible washroom facilities and raising industry standards is a particular passion of mine.
“We developed Cleen to enable anyone using a washroom in all kinds of venues to review their experience – rather like Trip Advisor – from restaurants and theatres to shopping centres and airports.
“We were however particularly keen to have a special section on the app for Changing Places facilities in recognition of the particular challenges that so many people across the UK face simply by enjoying a day out or travelling from A to B.”https://thiis.co.uk/nec-adopts-cleens-dashboard-feature-to-ensure-new-changing-places-facility-remains-gleaming/https://i0.wp.com/thiis.co.uk/wp-content/uploads/2020/02/cleen-app-NEC-changing-places.jpg?fit=900%2C574&ssl=1https://i0.wp.com/thiis.co.uk/wp-content/uploads/2020/02/cleen-app-NEC-changing-places.jpg?resize=150%2C150&ssl=1NewsroomSector NewsThird SectorAndroid,Apple,changing places,Changing Places Consortium,Cleen app,HSG,Hygiene Services Group,NEC,review app,washroom,washroom management appHaving recently launched its second Changing Places facility in its Piazza, the NEC is now using Cleen’s washroom management tool to ensure the vital disabled toilet remains in tip-top condition. Developed by The Hygiene Services Group (HSG), Cleen is the UK’s first review app and management tool designed for washroom...Calvin BarnettCalvin Barnettcalvin@thiis.co.ukAdministratorTHIIS Magazine