Andrew Miller CEO Motability Operations
Andrew Miller, Motability Operations new CEO

With Mike Betts set to step down in March 2020, Motability Operations Group plc has confirmed Andrew Miller will join as the organisation’s new CEO.

Miller is currently a partner at private equity firm Terra Firma LLP and boasts an impressive and distinguished career, holding senior positions in several large-scale companies.

His CV includes the Guardian Media Group where he was CEO and Chief Financial Officer of Autotrader before that.

In addition, his experience covers strategic, operational and finance roles at a number of major international companies including PepsiCo, Bass and Proctor & Gamble.

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Miller’s joining date will be announced in due course confirmed Motability Operations, with the company’s current Finance Director Matthew Hamilton-James acting as Chief Executive Officer until Miller joins the company.

The Chairman of Motability Operations, Sir Stephen O’Brien, commented: “I am delighted that Andrew Miller has agreed to join the company, after a rigorous selection process. He inherits an excellent management team and an organisation extremely well placed to respond to the evolving needs of disabled drivers and their families.

“Mike will step down from the Board as CEO at the end of March. Until Andrew joins us, I am confident that with Matthew at the helm, the company remains in excellent hands.

“On behalf of everyone at Motability Operations, I would like to thank Mike for his outstanding service over 18 years. Under his leadership, the organisation was successfully modernised and professionalised. He leaves with our sincere thanks, and best wishes for the future.”

Mike Betts will step down as Chief Executive Officer on 31 March 2020.

The departure of Betts marks the end of a turbulent period for Motability Operations, the company contracted by Motability (the charity) to operate the scheme which provides disabled drivers with access to cars, mobility scooters and powerchairs in return for direct access to their mobility benefits.

In 2018, Motability Operations came under fire from the media and the Government regarding its financial management, with the remuneration of its senior management being at the heart of the controversy.

In December 2018, after it was announced that CEO Betts was set to receive a multi-million-pound on top of his substantial £1.7m earnings, Motability Operations confirmed he was stepping down from the role and was expected to leave his position by May 2020.

With Motability Operations’ having donated its entire £800m profit to Motability (the Charity) last year, Betts’ exit from the organisation will draw the final line under the contentious saga as Motability Operations looks ahead to the future.

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