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Integrated community equipment service provider Millbrook Healthcare has been announced as one of two successful bidders that will deliver countywide technology-enabled care (TEC) services following a comprehensive tender process.

Millbrook Healthcare will partner with Provide CIC and work alongside Essex Fire & Rescue and Uttlesford District Council to provide a managed TEC service for Essex County Council.

This includes the identification, deployment, installation, maintenance, decommissioning and removal of technology to meet service users’ care needs as well as supporting Essex County Council staff to develop a more innovative and technological mindset when commissioning care.

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Lee Davies, Commercial Director for Millbrook Healthcare, said: “We are delighted to work with Essex County Council and Provide CIC in the provision of technology services. This working partnership will deliver huge value to the county and the community it serves and is completely aligned to Millbrook Healthcare’s commitment to develop technology based solutions that enable and support independent living.”

As part of the procurement process, Millbrook Healthcare has committed to providing a significant amount of social value as part of the delivery of these contracts, with a focus on maintaining and developing employment opportunities in Essex.

The framework has been designed to support collaboration across health and social care and allows the Clinical Commissioning Groups in Essex to access the contract.

Coming into place on the 15th March 2021, the new contracts are valued at £8.9 million over three years. The initial combined call-off contracts are valued at £8.9 million over three years.

Provide CIC will deliver, in partnership with Millbrook Healthcare, a countywide monitoring and response service for Essex County Council. The company will monitor, triage and respond to users’ calls and alerts, received by the response centre from the adults’ care technology.

Care technology is an umbrella term which incorporates technology used to support adults in their own homes. This includes telecare devices like personal sensors, wearables and door entry systems to monitor end user’s safety and well-being; assistive technology such as voice-activated assistants to help people with reduced mobility to stay independent; and remote monitoring solutions to connect with professionals virtually, such as video calls.

Apps for mobile devices that promote independence, health and well-being may also be provided to target particular needs, the provider underlines.

Millbrook Healthcare specialises in the provision of community equipment, wheelchair, assistive technology and home improvement agency services to the NHS and local authorities.

The company acquired Ross Care – a major provider of wheelchair services and mobility equipment on behalf of NHS and local authorities – at the beginning of February, substantially increasing its medical services portfolio and mobility retail proposition.

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