Medequip retains Wiltshire Community Equipment contract
Community equipment specialists Medequip has been appointed to manage Community Equipment and Continence Services for Wiltshire for a further five years, following a competitive tender process.
Medequip has partnered with Wiltshire for over 15 years. The new five-year contract will begin on 1 April 2021, with an option to extend for up to two more years.
Medequip has stated that it is planning significant innovations and service enhancements to further improve community equipment services provision for the people of Wiltshire. The operational site will remain at Calne, Wiltshire, and will be totally redesigned and extended, implementing a new layout to facilitate increased capacity, throughput and efficiency.
In addition, Medequip has stated that it is working to give Wiltshire commissioners greater levels of visibility and control over day-to-day operations. The firm confirmed that it will be investing in a new end-to-end software solution, including Microsoft Business Intelligence management reporting, to streamline the supply chain.
It says that an improved mobile working platform will be designed to provide a more interactive, human face for service users in Wiltshire. The new system will also optimise the use of recycled special items, reducing cost and improving speed of delivery.
The firm’s telecare offering, Medequip Connect, is already moving all its analogue telecare services systems to a robust digital platform in advance of proposed changes within the telecoms industry planned for 2025.
Medequip has stated that it is putting investment into its continence offering, implementing automatic replenishment services to make the process easier and more straightforward for users, investing in a more responsive and cost-effective service.
Michaela Harris, General Manager for Medequip’s South Western division, said she is delighted that the firm is continuing its long-term relationship with Wiltshire.
“The cooperation between our two organisations has been particularly well demonstrated when faced with the challenges of COVID-19, where we have engaged on a weekly basis to maintain service and product availability, including appropriate product substitutions to facilitate important hospital discharges.”
In a statement, the Wiltshire commissioners said: “We wish to take this opportunity to thank Medequip for the key role they have played over the years, to provide the people of Wiltshire with equipment and support to improve their quality of life, and we look forward to continuing our partnership with the new contract.
“Medequip’s commitment to deliver an efficient and effective service in the ever-challenging environment of health and social care has strengthened our partnerships to integrate care and better meet our populations’ health and care needs now and in the future.”
https://thiis.co.uk/medequip-retains-wiltshire-community-equipment-contract/https://thiis.co.uk/wp-content/uploads/2020/12/Webp.net-resizeimage-6.jpghttps://thiis.co.uk/wp-content/uploads/2020/12/Webp.net-resizeimage-6-150x150.jpgNewsroomSupplier NewsTrade NewsCalne,community equipment,Connect,digital,Medequip,software,Telecare,WiltshureCommunity equipment specialists Medequip has been appointed to manage Community Equipment and Continence Services for Wiltshire for a further five years, following a competitive tender process. Medequip has partnered with Wiltshire for over 15 years. The new five-year contract will begin on 1 April 2021, with an option to extend...Liane McIvorLiane McIvorliane@thiis.co.ukAdministratorTHIIS Magazine