Medequip retains Birmingham CES contract with specialist equipment maintenance added to service
Following a successful tender process, Medequip has retained the CES for Birmingham City Council and will continue to provide vitally needed equipment to the community whilst investing in the service.
Having now managed the significant contract for seven years, the service covers a full range of community equipment including both children’s and adults’ specialist items and has been extended to provide services seven days a week, ensuring a speedier service to help expedite hospital discharges.
Under the terms of the new contract, Medequip will now also provide maintenance services for specialist equipment, which was previously contracted out to manufacturers.
The company has confirmed it is training dedicated service engineers to manage this aspect of the contract, which is expected to enhance speed and efficiency and improve the service for clients whilst saving money for the City Council.
In addition, Medequip emphasised it is incorporating significant IT developments over the new contract term, using the new TCES Community solution which provides total healthcare provision management for community equipment.
“Medequip has enjoyed a close partnership and effective working relationship with Birmingham City Council for many years now,” stated Peter Gaunt, Operations & Commercial Controller North for Medequip.
“Winning this contract for a further term underlines the added value provided by our experienced team, which has continued to yield significant cost and service benefits.”
Alongside its IT investment, the company is upgrading its reporting platform to Microsoft BI, providing improved visibility of information and business intelligence. According to Medequip, the new platform will enable its partners at Birmingham City Council to create an extensive range of reports to match their own specific requirements.
Councillor Paulette Hamilton, Cabinet Member for Health and Social Care for Birmingham City Council, commented: “Renewing our CES contract with Medequip has given us a valuable opportunity to reassess our requirements into the future and to build new channels of communication designed to increase efficiencies, reduce costs and further improve services for residents in our city.”
To cap off the service improvement investment, Medequip highlighted it is in the process of replacing its fleet operating across Birmingham with the latest Euro 6.3 compliant vehicles, as well as looking at incorporating hybrid vehicles for city centre use to minimise emissions.https://thiis.co.uk/medequip-retains-birmingham-ces-contract-with-specialist-equipment-maintenance-added-to-service/https://i2.wp.com/thiis.co.uk/wp-content/uploads/2020/03/Birmingham-Contract-Medequip-CES.jpg?fit=900%2C695&ssl=1https://i2.wp.com/thiis.co.uk/wp-content/uploads/2020/03/Birmingham-Contract-Medequip-CES.jpg?resize=150%2C150&ssl=1NewsroomSupplier NewsTrade NewsBirmingham City Council,CES services,Community Equipment Services,hospital discharges,IT developments,Medequip,Medequip Connect,TCES CommunityFollowing a successful tender process, Medequip has retained the CES for Birmingham City Council and will continue to provide vitally needed equipment to the community whilst investing in the service.Having now managed the significant contract for seven years, the service covers a full range of community equipment including both...Calvin BarnettCalvin Barnettcalvin@thiis.co.ukAdministratorTHIIS Magazine