Medequip Connect introduces fast and easy access to online TEC demonstrations and referrals
Community equipment services provider Medequip Connect is working to match the pace of change in the Technology Enabled Care market with the introduction of two new online services designed to inform and assist healthcare professionals and individuals in identifying and sourcing the right equipment they need.
The service is available for professionals including carers, occupational therapists and GPs, and is also open to the general public wanting to identify the right equipment to support their loved ones.
The Technology Enabled Care market (TEC) is changing constantly, with innovative developments making a real difference to the lives of individuals who require support in order to live their lives as independently as possible.
A spokesperson for Medequip Connect stated: “It’s not just about selling equipment but also about helping individuals to explore the vast range of products available today.
“The objective is to make this information readily accessible, improving the overall quality of the service.
“The two new services have been designed around ease of accessibility and ease of use, and are provided totally free of charge with no obligation to buy.”
The ‘Book a Demo’ service is accessed via the Medequip Connect website.
A blue button on the Home page main navigation invites the service user to book a product demonstration. The service user is then invited to fill in a few details to trigger a call back from specialist staff to book an online virtual demonstration focused on equipment matching specific needs.
The second service is a quick and easy online referral process for professionals, accessed via the green button at the top of the Home page on the website. This links to an online form designed for GPs, OTs, carers and other professionals to fill to complete the referral.
A quick and easy questionnaire asks relevant questions about individual needs and types of equipment, and once reviewed by a specially trained TEC expert, triggers a call to the service user to complete the process and arrange an installation. This can be in-person or by post to support those in remote locations or who are self-isolating
The objective, states Medequip Connect, is to demonstrate how new developments can improve functionality for individuals, exploring how Technology Enabled Care can make a vital contribution to daily life.
It’s all about making the technology easily accessible to all, irrespective of individual levels of knowledge and understanding.
Medequip has made significant investments in its digital platform to enable the company to support some of the most sophisticated equipment now on the market.
Most recently, Medequip Connect extended its service across the Carlisle area of north west England by providing a 24-hour ‘Emergency Response’ service to offer total protection for elderly and vulnerable users of its personal care alarms and equipment.
