Disabled Access, credit Euans GuideA survey by the disabled access charity Euan’s Guide has uncovered an entire generation that has been failed by disabled access with 70 per cent of respondents stating that the lack of disabled access has directly affected their goals, plans or aspirations.

The Euan’s Guide Access Survey is the UK’s largest and longest-running survey on disabled access, with over 6,500 participants, 68 per cent of whom identify as a disabled person.

Of the thousands of respondents 70 per cent said the lack of disabled access has directly affected their goals, plans or aspirations – and there is little hope for the future with only seven per cent feeling positive about the new government, showing a need for help from the public and businesses.

The 2024 Access Survey data also reports that 98 per cent of respondents are not confident about visiting new places when thinking about accessibility and 73 per cent of respondents have come across an accessible toilet that they’ve been unable to use.

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This year’s Access Survey results mark 30 years since the Disability Discrimination Act and its successor, the Equality Act, and yet the results reveal that disabled people still face significant daily accessible barriers, compromising their quality of life and potential.Euan's Guide Access Survey 2024

The survey results reveal widespread failures in public venues, transport, and social inclusion, with many respondents expressing frustration, exhaustion, and isolation due to ongoing inaccessibility.

Kiki MacDonald, co-founder of Euan’s Guide, said: “The results of the 2024 Access Survey paint a frustrating but familiar picture, even 30 years after the first legislation was put in place, disabled people are still having to fight for disabled access information and access to everyday places.

“Whether it’s arriving at a ‘wheelchair-accessible’ restaurant only to find a step and no ramp or being stranded at a train station with no assistance, these experiences are unacceptable. Accessibility should be a right, not a privilege.”

Euan’s Guide is calling on the public, businesses, policymakers, and local authorities to take immediate steps to improve disabled access information. They can do this by submitting a disabled access review on EuansGuide.com – sharing what they find at their local coffee shop, supermarket, or play park.Disabled access. credit Euan's Guide

It is also possible to list venues and businesses for free on EuansGuide.com to reach tens of thousands of disabled people looking for disabled access information and great places to go.

Key Findings from the 2024 Euan’s Guide Access Survey

  • 98% of respondents are not confident about visiting new places when thinking about accessibility
  • 77% of respondents have found a venue’s website to be misleading, confusing or inaccurate when checking before a visit
  • 70% of respondents are more likely to visit somewhere new if they feel welcomed by staff or the venue seems to care about accessibility
  • 62% of respondents will avoid going to a venue if it has not shared its disabled access information because they presume it is inaccessible
  • 57% of respondents feel that disabled people are not fairly represented across the media (TV, advertising, film, books)
  • 77% of respondents have avoided going somewhere because they couldn’t find information about an accessible toilet
  • 73% of respondents have come across an accessible toilet that they’ve been unable to use
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