Euan's Guide

A landmark Euan’s Guide survey supported by Motability Operations and seeking disabled people’s views on accessibility in a post lockdown world has gone live.

The 7th Euan’s Guide Access Survey aims to measure the impact of lockdown on disabled access provision in the UK. 

The survey asks anyone who has ever had to consider disabled access to share their opinion on accessibility in 2021, particularly given the changes that have been made in the post-lockdown world.

Questions include how lockdowns and COVID measures are impacting those with accessibility requirements, what are the barriers to getting out and about and what people think about disabled access at all types of venues from pubs to castles to stations – and everywhere in between.

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The survey will also tackle the essential topic of toilets and ask people’s views on the most common problems they encounter with accessible loos.

The data gathered will be used to provide a picture of disabled access in the UK and will be compared with previous results to find out if access is getting better or worse.

Key findings from previous surveys have included respondents rating historic castles as more accessible than pubs, 93% of respondents reporting that they need to find disabled access information before they visit somewhere new and 79% of respondents having to change their plans at the last minute because of poor accessibility.

Euan MacDonald, co-founder of Euan’s Guide, said: “This survey is extremely important in establishing how the disruption of 2020-21 has affected disabled people, their families, friends and carers and whether the pandemic has pushed back the progress of accessibility. 

“It’s vital that anyone who has had to consider disabled access makes their voice heard on what the impact of Covid has been on accessibility.

“We are looking forward to working with Motability Operations to amplify the voices and experiences of disabled people.”

Delia Ray, Head of Marketing at Motability Operations, said: “We’re pleased to be working with Euan’s Guide to give our customers the chance to share their views on how accessible they find daily life.

“Since lockdown restrictions have eased, we all want to get out safely and having reliable accessibility information builds confidence and helps everyone to enjoy the benefits of getting out and about.

“We hope our customers will share their thoughts and feedback to ensure that accessibility continues to be a priority for venues across the UK.”

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