City adult social care provision rated ‘good’ by Care Quality Commission
The City of London Corporation’s adult social care services has been rated Good by the Care Quality Commission (CQC).
The assessment found that residents in the Square Mile generally had positive experiences of adult social care services. People reported feeling listened to, involved in decisions about their care, and supported when they needed help – describing how staff act quickly to arrange care that reflected their cultural preferences.
Inspectors highlighted the City Corporation’s strong focus on helping people stay independent, effective partnership working, and the organisation’s commitment to learning and continuous improvement.
The report also recognised services that help residents regain confidence and independence after illness or a stay in hospital.
Chair of the City of London Corporation’s Community and Children’s Services Committee Helen Fentimen said: “Everyone should be able to live an independent, healthy and fulfilling life for as long as possible, and this report recognises the work we’re doing to help City residents do just that.
“It is also a tribute to the dedication of our staff, providers, and partners, who work tirelessly to deliver high-quality care and support for people across the Square Mile.
“While the report identifies opportunities for us to build on and strengthen our services further, what shines through most clearly is the difference our support makes to people’s everyday lives.
“That is something we are incredibly proud of, and we remain committed to building on these strengths and delivering even better outcomes for residents in the years ahead.”
The assessment is published on CQC’s website.
