SECOM Carehub image

Created in partnership with telecare supplier Chiptech, security technology firm SECOM has announced the launch of SECOM Carehub – a new technology-enabled monitoring service to help vulnerable elderly people maintain independence.

Carehub ensures vulnerable people are able to keep in contact with friends, family and emergency services at all times.

This service is particularly important during the coronavirus pandemic, where social distancing guidelines have meant elderly people have less face-to-face contact and are more isolated from the community, says SECOM.

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The standard system includes a SECOM Pearl wearable pendant for use around the home, which can be enhanced with an optional GPS-enabled SECOM Go device that can be worn anywhere. This provides additional peace of mind wherever end-users are, such as in their garden or out in the community, protecting them inside and outside the home.

Neil Fitzwalter, Care Technology Manager for SECOM, said: “The SECOM Carehub enables us to be there even when we’re not, and gives both elderly people and their families the peace of mind they need. It also allows people to remain independent for longer and offers them a much higher quality of life by removing worries and keeping them in touch.”

According to SECOM, Carehub is easy to install, with spoken instructions, and allows people to choose who to contact should they require help, allowing them to prioritise friends or family.

The technology-enabled monitoring service can also ease pressure off the NHS by avoiding unnecessary hospital admissions and supporting elderly people to remain independent at home.

David Hammond, CEO of Chiptech, commented: “We are delighted to be working with SECOM, a trusted name that is well known for providing superior products and service in personal safety and security.

“Through our partnership, SECOM will be delivering the best in person centred digital Telecare solutions, providing a lifeline to customers both inside and outside the home so they are protected and safe wherever they go.”

SECOM Carehub image

When the Pearl pendant is activated, it enables two-way communication via SECOM’s Care App between the wearer and a designated contact, which could be a family member, neighbour or SECOM’s dedicated monitoring team, who can provide direct assistance or call emergency services if required.

Throughout any communication, other contacts are kept up-to-date via their smartphone, offering reassurance to the end-user as well as their friends and family.

Carehub can also be connected to a range of other wireless devices, such as door contacts, smoke detectors, fall sensors and pressure mats. This makes it easy for carers to monitor people’s activities and ensure they’re safe.

Neil added: “We’ve designed Carehub to ensure it’s easy-to-use and is suitable for people who may have a wide range of requirements. With a large number of connectivity options and additional devices available, including brooches, wrist worn and easy-press buttons for those with less dexterity, it’s easy for anybody to find a Care Tech solution that fits their unique needs.”

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