CareCo mobility

Mobility equipment retailer CareCo has appointed Panther Logistics to deliver mobility scooters and other heavy-duty products to customers with wide-ranging physical needs.

As part of the service Panther will deliver to end consumers in private homes. CareCo will use the two-person specialist’s next-day service which incorporates a two-hour delivery window delivering to their room of choice so the products are ready to use immediately.

Tom Stansfield, CareCo’s Operations Director, said it was Panther’s attention to detail that influenced the company’s choice.

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As part of its service Panther collects orders daily from CareCo’s distribution centre in Brentwood, ready for delivery to the end customer.

Tom said that it was vital to choose a company which understood the needs of the end customer. He said: “Excellent customer service and communication are crucial factors in the CareCo offering.

“Not only have we found Panther’s two-person service for larger items a key advantage in terms of reducing damages to items on their way to the customer, but the room of choice feature is a great way to further ensure that we provide an optimal service to our customers.”

Samuel Scott, Head of Sales and Marketing at Panther, added: “CareCo’s extensive product range features many large, heavy items which is Panther’s area of expertise.

“Their products provide an important lifeline for CareCo customers and any damage upon arrival could prove a real setback.

“We share a number of synergies and are looking forward to supporting both CareCo and their customers as they continue to extend their presence in the UK.”

Launched in 2009, CareCo started as an e-commerce retailer for larger mobility items including risers and powerchairs. Within four years the company opened its first showroom, allowing customers to sample the products before purchasing.

Today there are 21 CareCo stores, with a further three scheduled to open this year and another five planned for 2022.

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https://i1.wp.com/thiis.co.uk/wp-content/uploads/2021/11/Leading-UK-mobility-equipment-expert-CareCo-has-appointed-Panther-Logistics-to-deliver-mobility-scooters-and-other-heavy-duty-products-to-custom.jpg?fit=900%2C600&ssl=1https://i1.wp.com/thiis.co.uk/wp-content/uploads/2021/11/Leading-UK-mobility-equipment-expert-CareCo-has-appointed-Panther-Logistics-to-deliver-mobility-scooters-and-other-heavy-duty-products-to-custom.jpg?resize=150%2C150&ssl=1Liane McIvorNewsroomSupplier NewsTrade NewsCareCo,equipment,Mobility,Panther,powerchairs,risersMobility equipment retailer CareCo has appointed Panther Logistics to deliver mobility scooters and other heavy-duty products to customers with wide-ranging physical needs. As part of the service Panther will deliver to end consumers in private homes. CareCo will use the two-person specialist’s next-day service which incorporates a two-hour delivery window...News, views & products for mobility, access and independent living professionals