Hertfordshire Wheelchair Service Millbrook wheelchairs lined up

Integrated community equipment service Millbrook Healthcare has confirmed its acquisition of Ross Care, substantially increasing its medical services portfolio and mobility retail proposition.

Established in 1949, Ross Care is a major provider of wheelchair services and mobility equipment on behalf of NHS and local authorities. In addition to its community equipment service, Ross Care is the largest provider of wheelchair repair contracts in the UK.

Headquartered in Wallasey, Ross Care has 18 service centres including four wheelchair clinical assessment centres across the north and north-west of England.

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In addition, Ross Care boasts a growing retail offering, with five stores located across the North East, North West and Yorkshire & the Humber – the company acquired Sheffield’s Wicker Mobility last year.

A statement released by Millbrook Healthcare stated that the acquisition was initiated by the retirement of Michael Turner, Ross Care’s Chairman and majority shareholder.

The partnership marks a significant geographical extension to each business and increases the range of services offered to commissioners and service users.

The move follows the acquisition of Millbrook Healthcare and its subsidiaries – Ultimate Healthcare and Consolor – by Cairngorm Capital Partners in 2019.

Established in 1995, Millbrook Healthcare is one of the UK’s leading providers of community equipment, wheelchairs, assistive technology and home improvement agency services in the UK. Headquartered in Southampton, the organisation has 27 service centres across the UK and its integrated community equipment service provides over 800,000 items each year to service users.

Following the acquisition, the enlarged business will continue to be headquartered in Southampton and now enjoys 45 service centres nationwide, supporting the delivery of over 70 contracts.

James Parramore, Managing Director of Ross Care, will continue to lead the Ross Care business and will join the executive leadership team of the Millbrook Group.

Phillip Campling, Millbrook’s Chief Executive, commented: “We are delighted to welcome Ross Care to our Group – our shared expertise and commitment to our customers and communities makes this an obvious and complementary partnership. The health and social care sectors are undergoing considerable change – this partnership will enable us to prepare for this, extend our range of services and most importantly, help us to improve our customers’ and service users’ experience.”

Michael Turner, Ross Care’s Chairman and majority shareholder, said: “Ross Care has a fantastic heritage and I am extremely proud of all that we have achieved to this point. I know that the company has the capability to achieve much more but this is the natural point for me to pass the company to new, trusted custodians who can deliver on its future potential. In Millbrook, Ross Care has a perfect partner, and together the companies should achieve great things.”

Millbrook was advised on this transaction by PwC (financial and tax), Gowling WLG (legal), CIL Consultants (commercial), Willis Towers Watson (insurance) and Equator (IT). Ross Care was advised by Dow Schofield Watts (corporate finance), DWF Group (legal) and Fairhurst (tax).

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