Bield Housing and Care partners with Chubb Fire and Security to enhance monitoring services
Scottish housing provider Bield Housing and Care has announced a new partnership with Chubb Fire and Security on the Shared Alarm Receiving Centre (ARC) in Scotland, an innovative initiative led by the Local Digital Office for Scottish Government.
This marks a significant milestone in the mission to provide cutting-edge, interoperable, and scalable monitoring solutions.
Bield says the Shared ARC in Scotland’s Chubb Cloud Care Control System, powered by Skyresponse, will enhance and streamline alarm monitoring services across multiple housing and social care providers. By working together, Bield aims to build a more resilient and integrated monitoring network to safeguard thousands of individuals.
Gary Baillie, Head of Bield’s Alarm Monitoring Centre, Bield Response 24 (BR24), said: “At Bield Response 24, we are committed to delivering the highest standards of care and innovation to those who use our service.
“Joining the Shared ARC in Scotland marks a significant step forward, ensuring we harness the latest digital advancements to provide a more secure, efficient, and future-proof telecare service.
“Through the Shared ARC in Scotland we are embracing a truly innovative digital ecosystem – one that allows seamless interconnectivity between systems, automates processes, and reduces administrative burdens.
“By integrating services in a more joined-up way, we can enhance response times, improve data-driven decision-making, and ultimately deliver a smarter, more person-centred proactive telecare experience.
“This is about using technology to make a real, tangible difference in people’s lives and improving personal outcomes, ensuring we continue to evolve and meet the needs of both today and the future.”
For housing and care partners, the new partnership on the Shared ARC in Scotland provides benefits including a modern, digital-ready monitoring service that partners can migrate to with confidence, ensuring no disruption to customers and optimised response times.
It also enables housing and care partners to manage costs while maintaining high service standards, making technology-enabled care more accessible and digital switchover ready.
Additionally, smart monitoring and analytics allow for proactive care and improved response times via AI-driven and data-enhanced services. Flexible and scalable infrastructure provides the ability to expand and adapt services without costly system overhauls.
The partnership combines Bield Response 24’s specialist alarm monitoring capabilities with Chubb Fire & Security and Skyresponse’s extensive safety solutions to create a “best-in-class” service.
David Brown, who leads the Digital Office Digital Telecare team, shared: “The integration of cloud technology and advanced digital solutions will enhance service delivery and foster innovation both now and in the future.”
Medequip Connect has partnered with the Tech Services Association in sponsoring a number of headline events which are driving transformation of the technology enabled care sector.
