Alcuris steps up to offer more support to its vulnerable customers amid Coronavirus pandemic
As the global Coronavirus pandemic continues to grow and more measures are being introduced to protect the health and safety of vulnerable people worldwide, Alcuris is helping its customers mitigate some of the consequences of the epidemic.
The UK Government and businesses throughout the UK are taking action to protect the welfare of vulnerable people in society – which includes those with long-term health conditions, over-70s, people with weakened immune systems and people with respiratory issues – amid the COVID-19 outbreak.
Naidex, the industry’s largest mobility and independent living event, postponed its show until November in order to protect visitors from the risk of Coronavirus. Similarly, UK Health Secretary Matt Hancock recently suggested those over the age of 70 will be asked to stay at home for up to four months in the coming weeks to protect the most vulnerable in society from contracting the virus.
People across the globe are being asked to practice social distancing and minimise social interaction by staying at home, where possible, in order to reduce the spread of COVID-19.
After following events closely over the last few weeks, telecare provider Alcuris is also helping its customers mitigate some of the consequences of the epidemic. Recognising that many of its customers support some of the most vulnerable people in society, the company is now focusing on two themes: social distancing and hospital discharge.
Social distancing
Following Matt Hancock’s suggestion that over-70s will be asked to self-isolate for up to four months, elderly people and those with long-term health conditions will have less visitors to their homes.
One of the offers Alcuris is making is to provide positive reassurance to increasingly anxious families and carers. The company’s activities of daily living solutions optionally combined with a social alarm means that families can be assured that parents are following their usual daily routine and that, if required, they can call for help. Personalised alerts can be provided by Alcuris to both reassure and flag any family concerns.
Hospital discharge
Hospitals are already under significant pressure to discharge patients as early as possible. With a growing demand for beds, Alcuris says it can only see this pressure increasing.
The company’s Memo suite enables families and professional carers to provide personalised support to people in their homes based on insight derived from activity data. It helps with decision-making when the carer or family cannot be physically present 24/7.
One of Alcuris’ family users said: “Just being able to see what’s happening when [name] doesn’t answer the phone, means we can check before we panic and rush down to see if he has been up and about, this gives us real reassurance and some freedom to balance life….”
Alongside focusing on social distancing and hospital discharge, Alcuris is also offering customers the opportunity to switch to audio and video conferencing calls instead of face-to-face meetings. Attendees to now-cancelled exhibitions, like Naidex, are also being offered the opportunity to attend webinars. Alcuris’ team members are increasingly working from home.
In a statement about the COVID-19 situation, Alcuris said: “We will continue to monitor the situation in the coming weeks and respond responsibly and appropriately.”
The assistive technology provider has also confirmed it has reviewed its Business Continuity Plan, supply chain, and the guidance issued by TSA and central government.
Alex Nash, Managing Director of Alcuris, commented: “If you think we could help your organisation and the people that you support at this challenging time please reach out to us via info@acluris.co.uk for a discussion. We are intending to play an active part in helping our communities work together for the best outcomes.”
Alcuris’ vision is to prolong independence for users, provide positive reassurance for families and give actionable insight for providers and commissioners. Its Memo Hub suite provides ‘next generation’ telecare services which shift the traditional reactive alarm focus to one that is proactive, preventative and insight driven.
https://thiis.co.uk/alcuris-steps-up-to-offer-more-support-to-its-vulnerable-customers-amid-coronavirus-pandemic/https://thiis.co.uk/wp-content/uploads/2020/03/Alcuris-Memo-Hub.jpghttps://thiis.co.uk/wp-content/uploads/2020/03/Alcuris-Memo-Hub-150x150.jpgCoronavirus NewsCOVID-19 Sector NewsNewsroomSupplier NewsTrade NewsAlcuris,Alcuris Memo Hub,assistive technology,coronavirus,COVID-19,Naidex,social distancing,telecare providerAs the global Coronavirus pandemic continues to grow and more measures are being introduced to protect the health and safety of vulnerable people worldwide, Alcuris is helping its customers mitigate some of the consequences of the epidemic. The UK Government and businesses throughout the UK are taking action to protect...Sarah SarsbySarah Sarsbysarah@thiis.co.ukEditorTHIIS Magazine