Caleb Atkins, CEO and Rachael Robertson, Managing Director at acuity care
Caleb Atkins, CEO and Rachael Robertson, Managing Director at acuity care

Acuity Care Group has announced that it is now operating as Acuity Care, a significant milestone that reinforces its position as a provider of specialist and highly complex, solution-based care.

To support the launch, the organisation has undergone a full rebrand and introduced a new website, ensuring its updated messaging, values and vision are clearly reflected across all branding and marketing communications.

By consolidating its four specialist companies, Bespoke Health & Social Care, Team Brain Injury, Learning Disabilities, Autism, Mental Health and Spinal Injury Support, into one unified entity, acuity care integrates its expertise, people and values to deliver structured, more solution-based care that is led by individual needs rather than diagnostic categories.

Central to this integrated care model is the establishment of Specialist Support Teams, designed to address thoughts, feelings, emotions and behaviours associated with complex needs at any level. These teams operate without reliance on diagnostic definitions, allowing acuity care to deliver practical, needs-led support that aligns with the requirements of NHS partners, commissioners and case managers focused on measurable outcomes and flexible care delivery.

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Acuity Care says this approach is further strengthened by expanding provision into property solutions, complementing its established delivery of health and social care services. Over the past 12 months, the organisation has developed a flexible property offering that supports a range of short and long term solutions, including single and multi-person supported living services.

Together, these capabilities ensure the business is already delivering fully integrated, solution-focused support across health, social care and housing, meeting complex needs with confidence, consistency and scale.

Operating under one brand removes barriers, streamlines decision-making and presents a clear, confident identity to commissioners, partners and employees.

Caleb Atkins, CEO of Acuity Care, said: “The care industry is changing rapidly. Needs are becoming more complex, expectations around quality and consistency are rising, and commissioners are under increasing pressure to deliver value. This rebrand ensures acuity care is fit for the future – more unified, more engaged, and fully focused on what matters most: the people we support.”

“Operating as one brand allows us to share standards, expertise and values across the entire organisation. This organisational realignment is also enabling us to secure funding to invest in more tailored, solution-focused approaches for new areas of complex care, while maintaining consistency across our services.

“It strengthens our ability to support the people in our care, provides reassurance to commissioners and partners, and positions us as a single, accountable organisation delivering high-quality complex care at scale.

“Success for us is clear recognition, stronger partnerships and improved efficiency – but above all, better outcomes for the people we support. acuity care will stand as a trusted leader in complex care, known for service, provision and value, without ever losing sight of the human impact of what we do.”

Rachael Robertson, Managing Director at Acuity Care, added: “We’re already seeing the benefits of becoming acuity care reflected across the organisation. I’ve spoken directly with managers who previously worked within different parts of the business – often in similar geographic areas but operating in silos – and the feedback has been incredibly positive. Bringing everyone together under one brand has enabled stronger collaboration, better sharing of resources and a genuine sense of belonging.

“Operating as one unified organisation gives our workforce clearer communication, shared standards and a consistent way of working.

“As part of the realignment, we have also launched Acuity Academy, a dedicated programme designed to support our people to grow, develop and deliver outstanding care with confidence. Through high-quality training and ongoing support, the academy helps our teams build the skills, knowledge and values they need to thrive in their roles, progress their careers in health and social care, from frontline carers through to operational leaders.”

A new report by Age UK finds older people are often struggling due to insufficient access to high quality NHS treatment, as well as social care, and that the system is currently under-prepared for population ageing.

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