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Remote assessments from Abacus Specialist Bathroom Solutions have proven successful and popular throughout the coronavirus pandemic, with Abacus Assessors and occupational therapists (OTs) continuing to support disabled bathers without face-to-face contact.

Part of the Gainsborough Healthcare Group, Abacus is an award-winning manufacturer and installer of power-assisted baths and accessible bathrooms.

To offer peace of mind during the COVID-19 outbreak, Abacus video conferencing is delivering a contactless approach to customer assessments so traditional face-to-face visits can be avoided to help reduce the spread of the virus.

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Abacus Assessors are able to broadcast from within their demonstration vehicles that are fitted with a range of bathing solutions. Video calls using a variety of software platforms allow end-users and anyone involved with their care to be involved with the assessment process whilst avoiding travel and physical contact.

According to the bathing specialist, these calls are efficient and can result in faster positive outcomes.

“Our Zoom video call was useful in that it helped fine-tune requirements for the client,” Zoe Cocksedge, Independent OT, commented. “The family were involved as well and the physiotherapist so we could discuss the types of baths available and which one would be the most suitable. We were also able, with the Abacus Assessor’s extensive knowledge, to look at postural management systems as the client has specific needs – these were uploaded during the call.”

Abacus sets up each video meeting as an appointment with a specific date and time which is agreed by all, where attendees can join in.

The video assessments also enable Abacus Assessors and OTs to see the intended bath location and review its suitability, with every other part of the remote assessment being the same as face-to-face assessments.

Once assessment, approval and delivery are organised, Abacus continues with its adapted services by installing baths following its new ‘Protection Promise’; its specialist fitters are equipped with PPE and follow strict disinfecting and social distancing protocols.

This process means customers can still benefit from accessible bathing while reducing the risk of injuries and easing pressure off the NHS during the pandemic.

Peter Eckhardt, CEO of Gainsborough Healthcare Group, concluded: “Abacus continues to be an adaptable brand focused on meeting the changing needs of our customers. Video assessments are our latest service which, I’m delighted to say, are making a difference and helping bathers in difficult situations.

“Add to this the efficient access it provides Occupational Therapists, we believe video assessments will become commonplace in the future. Of course, we will still provide home visits if preferred, however this new technology-based option gives greater choice and flexibility to everyone.”

https://i0.wp.com/thiis.co.uk/wp-content/uploads/2020/06/Abacus_video_assessments.jpg?fit=900%2C573&ssl=1https://i0.wp.com/thiis.co.uk/wp-content/uploads/2020/06/Abacus_video_assessments.jpg?resize=150%2C150&ssl=1Sarah SarsbyNewsroomSupplier NewsTrade Newsabacus,Abacus Specialist Bathroom Solutions,accessible bathroom,bath manufacturer,bathing specialist,coronavirus,COVID-19,Gainsborough Healthcare Group,remote assessments,video assessmentsRemote assessments from Abacus Specialist Bathroom Solutions have proven successful and popular throughout the coronavirus pandemic, with Abacus Assessors and occupational therapists (OTs) continuing to support disabled bathers without face-to-face contact.Part of the Gainsborough Healthcare Group, Abacus is an award-winning manufacturer and installer of power-assisted baths and accessible bathrooms.To...News, views & products for mobility, access and independent living professionals