Motability recognises Dealer of the Year

Motability customers have rated the Ability Matters Group as the best scooter and powered wheelchair dealership in the annual Motability Scheme awards.

Ability Matters Group was named large fleet Dealer of the Year by the Motability Scheme, the UK’s leading car, scooter and powered wheelchair scheme for disabled people.

The Scheme provides affordable, convenient motoring to over 650,000 disabled customers and their families and is available to anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment or the War Pensioners’ Mobility Supplement or the Armed Forces Independence Payment.

The award for large fleet Dealer of the Year recognises outstanding service to customers of the Motability Scheme , and is based on direct customer feedback. The Group was rated over 9.8 out of 10, demonstrating exceptional commitment to going above and beyond for their customers.

Founded in 1989, Ability Matters Group is an international supplier of medical products and services and has established major healthcare contracts for orthotic, prosthetic, postural and mobility services in the UK and Ireland. The Group, which now has over 550 staff across the UK and Europe, is comprised of several different businesses, including a substantial retail arm providing mobility equipment and services.

Lyndon Reeks, Commercial Manager at Ability Matters Group, commented: "We are so proud to have won such an esteemed award. The teams in our Motability Dealerships in Belfast, Elland, Harrow, Manchester and Oxford work tirelessly to ensure our customers are safely mobile, without interruption, every day of the year, and we’re thrilled to be recognised for it. A huge thank you to all of our customers for their feedback, and we look forward to continuing our work with the Scheme throughout 2018 and beyond.”

According to Motability, the awards recognise commitment to high standards of care and achieving excellent feedback from customers.

With 15,000 scooter and powered wheelchair customers throughout the UK, the Motability Scheme offers a simple leasing package to people with disabilities, helping them to maintain their independence.

Ian Goswell, Commercial Services Director, Motability Operations Ltd, added: "We pride ourselves on providing exceptional customer service to every single Motability Scheme customer and this extends to each of the partners helping to deliver the Scheme. Our network of dealerships are the face of the Motability Scheme to many of our customers and it is fantastic to see Ability Matters Group continuing to support our commitment to excellence. Congratulations on winning the award.”

All dealers offer a free, no obligation assessment at home and product trials, supporting individuals throughout the lease period with breakdown assistance and servicing.

To find out more about the Scheme, visit the website HERE

To find out more about Ability Matters Group, visit the website HERE

 
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