Credit: Derbyshire Live

Bosses at the Intu Derby shopping centre in Derby have revealed that Mobility at Home will be removed from the centre as part of plans to improve the entrance to the Eagle Market and Theatre Walk.

In August, the mobility retailer was ‘mysteriously’ shut down by High Court enforcement agents and later that month, it was found to have eight County Court judgements against it, adding up to a total of £67,721 and owing customers thousands.

Now, Intu has revealed that the store, which is currently boarded up, will be removed from the shopping centre in early 2019.

A spokesman from the centre told Derbyshire Live: “The former Mobility at Home unit will be removed from the centre at the beginning of 2019 in order for Intu Derby to progress with plans to improve the entrance to The Eagle Market and Theatre Walk.

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“We believe the removal of this structure will give a more impactful and welcoming approach to the centre and the Eagle Market which our shoppers will enjoy.”

Sian Barber, Branch Manager of Timpsons, which is situated on Theatre Walk, added that she has heard nothing but complaints about the mobility shop and that she hopes removing it will have a positive impact.

In September, a high court enforcement officer reopened Mobility at Home to allow disgruntled customers to take their own goods before remaining stock was auctioned off.

However, Derbyshire Live has said that several Mobility at Home customers have contacted them over the last few weeks with concerns that they have been unable to get the mobility aids they had ordered from the company.

Nicolas Askew, former Director of Mobility at Home, has spoken out about the news.

“We have found ourselves in this difficult position as a result of some of the worst experiences known to anyone with a shop or online store including being victims of sophisticated international credit card fraud running into tens of thousands of pounds, and with no constructive support from financial service, the police or any advice bureau.

“Many other factors have brought us to where we stand today and the shock of the fast few months has left us reeling.

“Intu Derby unveiled plans to redevelop the Eagle Market In June 2017, and we were scheduled for demolition.

“Having traded in the Derby Eagle Market for a good number of years we were very sad to receive this.

“We have not forgotten about our customers in this. We now have plans in process to make sure everyone who has ongoing queries will be contacted.”

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